Diversity! It’s an important topic we’re talking about a lot lately. Here’s something to think about: We often talk about diversity and inclusion within the confines of training and programs. But what about the day-to-day challenges and best practices of managing a diverse workforce? Here are tips from HR experts to help you successfully manage a diversity in the workplace.
To manage a diverse workplace, organizations need to ensure that they effectively communicate with employees. Policies, procedures, safety rules and other important information should be designed to overcome language and cultural barriers by translating materials and using pictures and symbols whenever applicable.
Treat each employee as an Individual
Avoid making assumptions about employees from different backgrounds. Instead, look at each employee as an individual and judge successes and failures on the individual’s merit rather than attributing actions to their background.
Encourage Employees to work in Diverse Groups
Diverse work teams let employees get to know and value one another on an individual basis and can help break down preconceived notions and cultural misunderstandings.
Base Starndards on Objective Criteria
Set one standard of rules for all groups of employees regardless of background. Ensure that all employment actions, including discipline, follow these standardized criteria to make sure each employee is treated the same.
Be open minded
Recognize, and encourage employees to recognize, that one’s own experience, background, and culture are not the only with value to the organization. Look for ways to incorporate a diverse range of perspectives and talents into efforts to achieve organizational goals.
To build a diverse workplace, it is crucial to recruit and hire talent from a variety of backgrounds. This requires leadership and others who make hiring decisions to overcome bias in interviewing and assessing talent. If organizations can break through bias and hire the most qualified people, those with the right education, credentials, experience and skill sets, a diverse workplace should be the natural result.
Encouraging diversity is the way forward for organizations. In a global talent market, businesses that can successfully manage diversity in the workplace will have a definite competitive advantage over others in terms of differentiation, innovation, and employer branding.